Privacy Policy

This Privacy Policy explains how FGMI MAROC collects, uses and protects information when you contact us through our website, email, phone or WhatsApp.

1. Information We Collect

We may collect the information you choose to provide, such as your name, company name, phone number, email address, message details, equipment references, photos or documents related to a request.

2. How We Use Your Information

We use your information to respond to inquiries, prepare quotations, provide industrial maintenance or supply services, follow up on requests and improve our communication with customers.

3. Communication Channels

If you contact us by WhatsApp, email or phone, your communication may be processed through those third-party services according to their own privacy practices.

4. Sharing of Information

We do not sell your personal information. We may share limited information only when necessary to respond to your request, source equipment or parts, comply with legal obligations or protect our legitimate business interests.

5. Data Retention

We keep contact and request information only for as long as needed to manage business communication, service history, quotations, accounting or legal requirements.

6. Security

We take reasonable measures to protect information shared with us. However, no online communication method is completely secure, so please avoid sending highly sensitive information unless it is necessary for your request.

7. Your Rights

You may contact us to ask for access, correction or deletion of your personal information, subject to applicable legal and business requirements.

8. Contact

For privacy questions, contact FGMI MAROC at contact@fgmimaroc.shop or by WhatsApp at +212 637 283 720.